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Available Online

Security Dept

The Sense of Safety starts with the Sense of Security in the hotel

200 Malaysian ringgits
Online Session Via Zoom

Service Description

The Security Department represents the very sense of safety at a hotel for every guest. Train your Security forces on the understanding of the role & responsibility they play at a hotel and give your guest a sense of security in their home away from home. Program Outline : 1.The Fundamental and importance of Security service 2.Key and access control 3.Guest room security 4.Control of person on premises 5.Perimeter and ground control 6.Protection of assets 7.Emergency procedures 8.Security record 9.Staff security procedures 10.The use of the right safety equipment 11.Areas of vulnerability 12.Security Job Competency 13.Setting up of security programs 14.Local legislation 15.Relations with local government agencies 16.Measuring set Standards 17.Communications Learning Outcomes : 1.Carry out delegated duties and responsibilities in compliance with organizational policies and procedures 2.Work in compliance with established standards and relevant legislation in the protection, security and investigation fields 3.Prevent and resolve crisis, conflict and emergency situations 4.Understanding of the use of safety equipment 5.Handling guest using the right protocol


Upcoming Sessions


Cancellation Policy

To cancel or reschedule your Training Program, please contact us within 24 hours before commencement of the training program. Thank You!


Contact Details

+60362114242

team@centia.my

B-02-03 Gateway Corporate, Mont Kiara, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia


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